Keeping small problems from becoming big problems.

Most computer system problems can be minimized or eliminated with planned preventive maintenance plus support for in-house staff. After proving the effectiveness of such a program with our current client base, MCG is introducing Managed Resources, a “computer HMO”, for organizations with 5 to 100+ workstations.

Much like a medical HMO keeps you healthy with regular checkups, Managed Resources keeps your systems healthy with scheduled maintenance and ongoing monitoring. We uncover and address potential problems before they occur. If big problems should arise, Managed Resources technicians are available as needed by phone or on-site. Depending upon the number of computers and types of services required, our preventive system maintenance program could cost far less than a highly skilled computer staff on salary.

Get a full range of services for a fixed and affordable monthly fee.

	Experienced and dedicated technical resource with skills in all aspects of hardware, software and networks		Discounted services outside of support plans on installation and other labor and product costs
	Scheduled monthly hardware and software maintenance		Installation of hardware and software when purchased through MCG
	24/7 critical systems and application monitoring		Issue tracking and resolution
	Review and documentation of equipment		Trend analysis and reporting
	Facilitating of repair		New software evaluation
	Toll-free application support		Proactive identification of issues or concerns
	Remote system maintenance		Life-cycle management
	Monthly activity reports		Dedicated account manager
	Upgrades to software and revisions		Scheduled client meetings
	Asset and licensing management		Technology futures management
			... and much more

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